Terms and Conditions

Welcome to HyroTrader. These General Terms and Conditions (the "Terms" or "GTC") govern your access to and use of the HyroTrader platform, the Free Trial, and the evaluation phases of the HyroTrader programs — the Challenge Phase and, in two-step programs, the Verification Phase — together with any related services provided by the Provider (together, the "Service"). The Funded Trader Phase does not form part of the Service as defined in these Terms. It is operated by the Funded Trader Entity under a separate Funded Trader Agreement (see §P .4 and §5.4), save that your access to and use of the Platform during that phase remains subject to these Terms. By registering for an account, by placing a Refundable Challenge Deposit, or by otherwise using the Service, you agree to be bound by these Terms.

P.1 The Provider

"HyroTrader" is a brand under which the Service is provided by HYRO TECHNOLOGIES FZ-LLC (the "Provider", "Company", "we", "our" or "us"), a Free Zone Limited Liability Company incorporated in the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates, with company number FDBC5283, commercial licence number 47034334, and registered address Compass Building, Al Shohada Road, Al Hamra Industrial Zone – FZ, Ras Al Khaimah, United Arab Emirates.

The Provider is your sole contracting party under these Terms and is solely responsible to you for the Service. Nothing in these Terms creates a contractual relationship between you and any other entity mentioned herein.

P.2 Platform IP owner

The Service is operated under a written intellectual-property licence granted to the Provider by HYROTRADER TECHNOLOGIES LTD, a company incorporated in the British Virgin Islands under company number 2166693 and registered at Intershore Chambers, Road Town, Tortola, British Virgin Islands (the "Platform IP Owner"). The Platform IP Owner owns the HyroTrader brand, name, logos, trademarks, service marks, domain names, platform software (including source code, backend, frontend, dashboards, risk engine, and internal tooling), documentation, databases, and all related intellectual property (together, the "Platform IP").

The Platform IP Owner is not a party to these Terms and has no contractual relationship with you in respect of the Service. The Provider is solely responsible to you for the Service. All rights in the Platform IP not expressly granted to you under these Terms are reserved to the Platform IP Owner and its licensee.

P.3 Payment collection

For customers in the European Economic Area and the United Kingdom, card and other fiat payment methods are made available through Hyro Finance, j. s. a., a company incorporated in the Slovak Republic with company identification number (IČO) 55072275, VAT identification number SK2121861698, and registered seat at Kopčianska 10, 851 01 Bratislava — mestská časť Petržalka, Slovak Republic (the "EEA Commercial Agent").

The EEA Commercial Agent is appointed under a written commercial agency agreement as the Provider's authorised commercial agent for the European market, empowered to market the Challenge Program and to conclude a customer's entry into it on behalf of the Provider, and to receive the Refundable Challenge Deposit in that capacity. The EEA Commercial Agent acts on behalf of the Provider only, and never on behalf of a customer.

Deposits received by the EEA Commercial Agent are received for the Provider's account. Where a Deposit falls to be returned to you under §7, the return may be effected by the EEA Commercial Agent on the Provider's behalf and to your original payment method.

The EEA Commercial Agent is not a party to these Terms and owes you no obligation in respect of the Challenge Program itself; the Provider remains solely responsible to you. The Provider may replace or remove the EEA Commercial Agent, or appoint additional agents, without notice to you and without affecting these Terms.

Cryptocurrency payments are received on the Provider's behalf by the Funded Trader Entity identified in §P.4, under an equivalent written mandate.

This arrangement is transitional. The EEA Commercial Agent is expected to be withdrawn from the structure once the Provider is able to accept card payments directly in its own name. Any such change will not affect your rights under these Terms, and the Provider will remain your sole contracting party throughout.

P.4 Funded trading and payouts

The Funded Trader Phase described in §5 — being the phase in which you continue to trade in a simulated environment, as set out in §2.2, and in which performance-based rewards become payable — is operated by HYROTRADER TECHNOLOGIES LTD, the entity identified in §P.2 (in that capacity, the "Funded Trader Entity").

If you are invited into the Funded Trader Phase you will contract directly with the Funded Trader Entity under a separate Funded Trader Agreement (see §5.4). The Funded Trader Entity is responsible for the payment of performance-based rewards under that agreement. The Funded Trader Entity is not a party to these Terms and does not become a party to them at any time. It owes you no obligation of any kind unless and until you execute a Funded Trader Agreement, and any obligation it then owes you arises solely under that agreement and not under these Terms.

P.5 Affiliates

"Affiliates" means any entity that, directly or indirectly, controls, is controlled by, or is under common control with the Provider, including without limitation the Platform IP Owner and any successor, replacement, or additional operating, IP-holding, or payment-collection entity from time to time.

P.6 About these Terms

Please read these Terms carefully. By using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and by every other policy referenced within them, including our Privacy Policy, Deposit Return and Retention Policy, Chargeback Policy, KYC/AML Policy, Trading Rules, and Restricted Jurisdictions List (together, the "Policies"). If you do not agree to any part of the Terms, you must not use the Service. The rules governing the return or retention of the Refundable Challenge Deposit are set out in §7.

Capitalised terms used in these Terms have the meanings given below or in the section where they first appear:

• "Account" — your user account on the Platform, activated after registration and payment.
• "Affiliates" — as defined in §P.5.
• "Applicable Law" — all laws, statutes, regulations, decrees, orders, and directives (whether local, state, national or international) that apply to you or to the Provider.
• "Challenge" — the initial evaluation phase of the Service, in which you demonstrate trading skill on a simulated account according to defined objectives.
• "Activation" — the event described in §6.9 by which a Challenge is started.
• "Free Trial" — the no-cost access to the Platform and its simulated trading functionality described in §6.2.
• "Refundable Challenge Deposit" or "Deposit" — the refundable amount described in §6.1, placed by you in order to enter the Challenge Program. It is not a fee, price, entry fee, or purchase consideration for anything, and nothing is supplied to you in exchange for it.
• "Funded Trader Entity" — as defined in §P.4.
• "Customer" or "you" or "your" — the individual person who registers for, or uses, the Service.
• "Demo Account" or "Simulated Account" — a trading account operated exclusively in a simulated environment, with fictitious virtual balances and no real capital.
• "Funded Trader Agreement" — the separate agreement described in §5.4, entered into between you and the Funded Trader Entity, governing the Funded Trader Phase.
• "Funded Trader Phase" — the phase described in §P.4 and §5.1, operated by the Funded Trader Entity under the Funded Trader Agreement. It does not form part of the Service.
• "EEA Commercial Agent" — as defined in §P.3.
• "Platform" — the HyroTrader websites, dashboards, APIs, mobile apps, trading terminals and related interfaces through which the Service is delivered.
• "Platform IP" — as defined in §P.2.
• "Platform IP Owner" — as defined in §P.2.
• "Policies" — as defined in §P.6.
• "Prohibited Trading Practices" — the trading behaviours enumerated in the Trading Rules and in §9 of these Terms.
• "Provider" — as defined in §P.1.
• "Restricted Jurisdiction" — a country, territory or region listed in §11 or otherwise designated by the Provider from time to time.
• "Service" — as defined in the Preamble.
• "Simulated Trading Data" — all data generated, derived, or recorded through your use of the Service, as defined in §14.
• "Terms" or "GTC" — these General Terms and Conditions.
• "Verification" — the second evaluation phase, if applicable to your chosen program.

3.1 The Service is provided on a purely informational and educational basis

The Service is provided on a purely informational and educational basis relating to trading on financial markets. The Provider does not provide financial advice, investment recommendations, brokerage services, custody services, or any form of regulated financial activity. The Provider does not act as a financial broker, investment advisor, portfolio manager, or fiduciary. The Provider is not a cryptocurrency exchange or broker.

3.2 All trading under the Service is simulated

All trading activity conducted under the Service is simulated. This applies to every phase of your participation, including the Challenge Phase, the Verification Phase and the Funded Trader Phase. No real trades are executed in live financial markets on your behalf. No real securities, commodities, currencies, cryptocurrencies or other financial instruments are bought, sold or held for you by the Provider, the Funded Trader Entity or any Affiliate under these Terms.

The Platform uses real-time market data feeds from live venues in order to replicate market conditions accurately. Real order-book data does not mean live execution: in the phases named above, no order you place through the Platform is executed against a live market venue.

Rewards payable to you in the Funded Trader Phase are paid in real funds, calculated by reference to your simulated results, as described in §13.

3.3 Simulated funds have no monetary value

The balances, positions, profits, losses, drawdowns, and other trading metrics displayed on the Platform are fictitious virtual units with no monetary value outside the Platform. References to "profit", "funded", "payout", "balance", or "account" in these Terms and on the Platform refer only to simulated program parameters. You have no right to possess, withdraw, or transfer any simulated funds beyond the scope of their use within the Service.

3.4 No investment services

The Services offered to you by the Provider should not be regarded as investment services. The Provider does not provide you with any advice, instructions, or information on how to conduct transactions while using the Service or on any investment instruments involved, nor does the Provider accept such advice, instructions, or information from you. Employees, staff, contractors and representatives of the Provider are not authorised to offer investment advice or recommendations. Should any communication from the Provider's staff be misconstrued as investment advice or recommendation, the Provider clearly states that such information does not constitute investment advice or a recommendation and is not liable for it.

3.5 Not a regulated entity

The Provider is not registered with, nor regulated by, any securities regulator, commodity futures regulator, investment adviser regulator, virtual asset services regulator, or comparable authority in any jurisdiction, and does not hold itself out as providing any service requiring such registration or regulation. Nothing in the Service constitutes an offer to sell, or a solicitation of an offer to buy, any security, commodity contract, or other regulated financial instrument.

3.6 Performance-based rewards are not investment returns

Any rewards paid to you under the Service are performance-based rewards from simulated trading activity. They are not investment returns, dividends, interest, wages, guaranteed income, or the return of any capital contributed by you.

3.6A Separate agreements

These Terms govern the Service. Nothing in them prevents the Provider, the Funded Trader Entity or any Affiliate from entering into a separate written agreement with a particular person on separate terms. Any such agreement is a separate contract, is not part of the Service, and is not governed by these Terms. No participant has any right or expectation of being offered one, and nothing you do under these Terms creates one.

3.7 Simulated trading costs and adjustments

To make simulated results representative of real market conditions, the Platform applies estimated trading costs and adjustments to your simulated positions. These may include spreads, commissions, funding or financing charges, slippage, and currency-conversion adjustments where a position is denominated in a currency or asset other than the denomination of your simulated account.

These costs and adjustments reduce a simulated profit and increase a simulated loss, and are taken into account when the Provider determines whether you have met the objectives of a Challenge or breached any applicable parameter.

The methodology and current rates applied are published in the Trading Rules on the Platform. The Provider may change them prospectively in accordance with §6.3.

3.8 Simulated and hypothetical performance — limitations

You acknowledge the inherent limitations of simulated and hypothetical performance results:

SIMULATED OR HYPOTHETICAL PERFORMANCE RESULTS HAVE CERTAIN INHERENT LIMITATIONS. UNLIKE THE RESULTS SHOWN IN AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. BECAUSE THE TRADES HAVE NOT ACTUALLY BEEN EXECUTED, THE RESULTS MAY HAVE UNDER- OR OVER-COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFITS OR LOSSES SIMILAR TO THOSE SHOWN.

Simulated trading does not involve financial risk to you, and no simulated record can fully account for the effect of financial risk on actual trading decisions. Your past results in a Challenge are not a guarantee or indication of future results.

3.9 Notional account size

When you enter a Challenge you select an account size. That size is purely notional. It denotes the scale at which your simulated performance is measured and the parameters against which your results are assessed. It does not represent:

(a) any sum of money or asset held by the Provider for you or attributable to you; (b) any credit, loan, allocation, or line extended to you; or (c) any amount you are entitled to receive, withdraw, control, or direct.

Your selection of a notional account size confers no proprietary or contractual interest in any capital of the Provider, of the Funded Trader Entity, or of any Affiliate. Whether you have satisfied the applicable objectives, and whether any breach of the applicable parameters has occurred, is determined by the Provider acting reasonably and in good faith in accordance with the Trading Rules. On request the Provider will explain the basis of its determination and identify the data on which it relied.

4.1 Age

You must be at least eighteen (18) years old, or the age of majority in your country of residence if that is higher, to register for or use the Service.

4.2 Legal capacity

You must have full legal capacity under the laws of your country of residence to enter into these Terms.

4.3 No prior suspension

You must not have been previously suspended or terminated by the Provider for a breach of these Terms or of any Policy.

4.4 No competing affiliation without disclosure and consent

You must not be an owner, director, officer, executive, employee, or consultant of any entity that offers proprietary trading services, funded-trader programs, simulated-trading evaluations, or any substantially similar services (a "Competing Entity"), unless you have obtained prior written approval from the Provider. You must declare any such affiliation at registration or without undue delay upon such affiliation arising, by notifying the Provider at [email protected]. Use of the Service by any Customer who has failed to declare such affiliation shall constitute a Prohibited Trading Practice and may result in immediate termination of your Account and forfeiture of any pending rewards.

4.5 One account per person

You may hold only one Account for each program type simultaneously. Creating multiple Accounts, using false or misleading identities, sharing account credentials, or otherwise circumventing this restriction constitutes a material breach of these Terms.

Aggregation of connected Accounts. For the purpose of any maximum Account, simulated-capital or exposure limit, the Provider may aggregate Accounts that it reasonably determines are controlled by the same person or beneficial owner, or are operated in coordination by connected persons. The Provider will tell you if it applies aggregation to your Account and on what basis.

4.5A Shared payment methods, wallets and devices

You must inform the Provider if a payment card, bank account, cryptocurrency wallet address, device or other payment or access credential used in connection with your Account is also used regularly by another Customer.

Shared use is not of itself a breach of these Terms. People who live or work together may legitimately share a device or a payment method. Disclosure allows the Provider to distinguish that from account farming, credential rental and coordinated trading. Undisclosed shared use may result in additional verification, and deliberate concealment is a material breach.

4.6 Restricted Jurisdictions

You must not be a resident of, citizen of, incorporated in, or currently located in a Restricted Jurisdiction (as defined in §12).

4.7 Sanctions

You must not be a person or entity subject to sanctions administered by the United States Office of Foreign Assets Control (OFAC), the European Union, the United Kingdom Treasury (OFSI), the United Nations Security Council, the Swiss Confederation, or any comparable authority.

4.8 No financial crime record

You must not have any criminal record related to financial crime, money laundering, terrorism financing, sanctions evasion, or fraud.

4.9 Consumer or business customer

You are treated as a consumer under these Terms if you enter them as a natural person acting wholly or mainly outside your trade, business, craft or profession.

Whether you are a consumer is determined by the applicable law, by reference to the purpose for which you entered these Terms. If you supply a business registration number or a tax or VAT identification number, the Provider will treat that as an indication that you are not acting as a consumer, and the consumer-specific provisions — including §8.2 (statutory withdrawal) and §24 (consumer rights, complaints and dispute resolution) — will not be applied to you. That indication is rebuttable: if at any time you tell the Provider that you entered these Terms wholly or mainly outside your trade, business, craft or profession, and that is the case, you are a consumer and the consumer-specific provisions apply to you.

If you enter these Terms on behalf of a legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

5.1 Personal account only

The Account is issued to you personally. You may not permit any other person to access, operate, or trade in your Account. Sharing credentials is prohibited and will result in immediate termination and forfeiture of any pending rewards.

5.2 Accurate information

You must provide accurate, current, and complete information at registration and keep it up to date thereafter. Providing false or misleading information is grounds for immediate termination and forfeiture.

5.3 Account security

You are responsible for maintaining the confidentiality of your Account credentials, including your password and any two-factor authentication tokens. Notify the Provider immediately at [email protected] if you become aware of any unauthorised access.

5.4 Communication

You consent to receive electronic communications from the Provider in connection with your Account and the Service, including via email and in-Platform notifications. The Provider may amend or replace these Terms and Policies in accordance with §19 by such electronic communication.

5.5 Acceptance of these Terms and record of agreement

You accept these Terms by ticking the acceptance box and completing registration. A separate contract for entry into the Challenge Program is concluded each time you place a Deposit, and it is that contract to which the withdrawal right in §8.2 relates. The Provider records the version of the Terms you accepted, together with the date, time, and originating IP address of your acceptance, and retains that record for the duration of your relationship with the Provider and for such further period as is required by Applicable Law.

Where you are a consumer, the Provider will send you confirmation of the concluded contract on a durable medium, by email to the address registered on your Account, without undue delay after you place the Deposit and in any event within twenty-four (24) hours of it. That confirmation will include these Terms and the information on your right of withdrawal under §8.2.

On request to [email protected] the Provider will provide you with a copy of the version of the Terms you accepted.

6.1 Structure

Participation in a HyroTrader program typically consists of the following phases, subject to the specific program you enter:

Challenge Phase — a simulated evaluation of trading skill against defined targets, drawdown limits, and rule constraints.

Verification Phase — a second, typically less demanding, simulated evaluation to confirm consistency (in two-step programs only).

Funded Trader Phase — access to a further account with the possibility of performance-based rewards paid by the Funded Trader Entity (see §P.4) under a separate Funded Trader Agreement. The Funded Trader Phase falls outside the Service as defined in the Preamble and is governed by the Funded Trader Agreement, not by these Terms, save where these Terms expressly provide otherwise.

The exact parameters of each phase (target, drawdown, minimum trading days, allowed instruments, leverage) are set out in the Trading Rules published on the Platform at the time you place your Deposit and, once you have entered a program, are governed by §6.3 below.

6.2 No guaranteed progression

Passing the Challenge (and, where applicable, the Verification) is a necessary but not sufficient condition to enter the Funded Trader Phase. The Provider retains discretion, exercised reasonably and in good faith, to determine whether to offer a Funded Trader Agreement. Grounds on which it may decline include, without limitation, the outcome of KYC, anti-money-laundering or sanctions screening, a fraud or risk review, a requirement of Applicable Law or of these Terms, and the capital allocation capacity available to the group at the time. The Provider will tell you the general basis on which it has declined, subject to satisfactory completion of KYC and any other checks required by Applicable Law.

6.3 Non-retroactivity for active programs

The Provider reserves the right to modify the Trading Rules from time to time. Rule changes will be documented in the public Trading Rules changelog on the Platform. Changes to Trading Rules will not be applied retroactively to Accounts that are actively enrolled in a Challenge, Verification, or Funded Trader Phase at the time of the change, unless (a) the change is required by Applicable Law, or (b) the change is necessary for the Provider to prevent fraud, abuse, or material harm to the Provider or other Customers.

6.4 Funded Trader Agreement — separate contract

If you pass the Challenge (and any Verification) and are invited to the Funded Trader Phase, you will be required to execute a separate Funded Trader Agreement. The Funded Trader Agreement must be executed before a funded account is made available to you. No funded account is granted, and no reward accrues, until it has been executed. That agreement will govern the specific commercial terms of the Funded Trader Phase, including the performance-reward mechanism, payout schedule, additional trading rules, and, where applicable, any additional KYC or contractor documentation.

The Funded Trader Agreement is entered into with the Funded Trader Entity — HYROTRADER TECHNOLOGIES LTD (BVI, company number 2166693) — and not with the Provider. The Funded Trader Entity alone is responsible for the payment of performance-based rewards under that agreement.

Until you execute the Funded Trader Agreement, no rewards are payable to you, and no obligation arises on either the Provider or the Funded Trader Entity to make any payment to you.

6.5 Platform availability and third-party dependencies

The Platform depends on third-party infrastructure that the Provider does not control, including trading platforms and terminals, exchange application programming interfaces, market-data feeds, cloud hosting, blockchain networks, and payment rails. Which of these is made available to you is determined under §12.6. The Provider does not warrant uninterrupted or error-free availability of the Platform.

Where a Challenge that you have Activated is materially disrupted by an outage, data-feed failure, erroneous price, or other technical event outside the Provider's reasonable control, the Provider will, acting reasonably and in good faith, take one or more of the following steps, as it considers appropriate in the circumstances:

(a) extend the time available to complete the Challenge by the period of disruption; (b) disregard trading results, drawdown, or breaches demonstrably caused by the event; (c) reset the Challenge to its state immediately before the event; or (d) where none of the above can fairly remedy the disruption, terminate the Challenge and return the Deposit in full under §8.5.

Your obligation to report. If you become aware of a technical issue, defect, erroneous price, or other malfunction affecting your Challenge, you must report it to [email protected] promptly, identifying your Account and the date and time of the event. If, having become aware of such an issue, you continue to place simulated trades before the Provider has responded, you may be treated as responsible for the outcome of those trades, even where the issue contributed to that outcome.

This §6.5 does not limit any mandatory consumer right available to you, and does not apply where the disruption was caused or contributed to by your own act or omission.

7.1 Nature and purpose of the Deposit

To enter the Challenge Program you place a Refundable Challenge Deposit. The Deposit is collected as financial security for your entry into, and your compliance with, the Challenge Program.

The Deposit is not consideration for any supply made to you. It is not a fee, price, entry fee, subscription, or purchase consideration — whether for access to the Platform, for software, for a licence, for market data, for educational content, for the assessment of your trading, for entry into or participation in the Challenge Program, or for the opportunity to obtain a reward. The Deposit is not payment for software, market data, educational services, or any guaranteed funded account. It serves as refundable security for participation in the Challenge Program, and it is returned or retained only as described in §8.

The Deposit does not create any trust, custody, escrow, safeguarding or client-money relationship between you and the Provider. Your right in respect of the Deposit is a contractual right to its return in the circumstances set out in §8, and not a proprietary interest in any asset.

The Deposit is described as refundable because it is returned to you whenever the return conditions in §8 are met — including if you cancel before Activation, if the Challenge expires unactivated, and if you satisfy the objectives of the Challenge. Access to the Platform and to its simulated trading functionality is available to you separately and at no cost through the Free Trial (§7.2).

The Deposit is refundable in the circumstances set out in §8, and may be retained by the Provider only on the grounds expressly set out in that section.

7.2 Platform access is available free of charge

Access to the Platform, to simulated trading functionality, to the applicable trading tools and interface, and to the information required to understand the Trading Rules, is available independently of any payment through the Free Trial. You are not required to place a Deposit in order to access or use the Platform.

Placing a Deposit does not unlock, purchase, or extend any platform feature, tool, data feed, or content. What the Deposit does is enable your entry into the Challenge Program — that is, your eligibility to be assessed against the objectives of a Challenge and, if you satisfy them, to be considered for the Funded Trader Phase. The Platform functionality available to a Free Trial user and to a Challenge participant is materially the same.

7.3 Deposit amount

The Deposit amount for each Challenge Program is displayed before you place it. Deposit amounts are stated exclusive of any bank charges or third-party transfer costs, which are your responsibility.

7.4 Payment methods

The Deposit may be placed by credit card, debit card, or in USDC / USDT on supported blockchains, as indicated at checkout. The Provider may add, replace, or remove methods at any time without notice.

7.5 EEA card and fiat payments

Card and certain other fiat methods are made available in the European Economic Area and the United Kingdom through the EEA Commercial Agent, as set out in §P.3. When you pay by card, the descriptor on your statement may reference the EEA Commercial Agent or a merchant descriptor such as "HYROTRADER" or similar. Amounts received by the EEA Commercial Agent are received for the Provider's account.

Card and fiat payments are processed by third-party payment service providers. Those providers are independent of the Provider and of the EEA Commercial Agent, and their own terms and privacy policies apply to the payment transaction itself. Neither the Provider nor the EEA Commercial Agent is responsible for the acts or omissions of a payment service provider, or for any delay, decline, hold, or additional verification applied by it. Where a payment service provider requires information from you in order to process or return a payment, your Deposit or its return may be delayed until you provide it.

7.6 On-chain payments

If you place the Deposit in USDC / USDT or another supported cryptocurrency, payment is deemed complete when the transaction has received the confirmations required by the Provider. On-chain transfers are irreversible; you are solely responsible for verifying the receiving address, network, and amount before transmission. Where an on-chain Deposit falls to be returned under §8, it will be returned in the same asset to an address you nominate and verify.

7.7 Currency

The Deposit is denominated and payable in the currency or asset shown at checkout. Any exchange-rate conversion, and any difference in value on return arising from exchange-rate or asset-price movement, is your responsibility.

7.8 Taxes

You are responsible for any taxes, levies, or duties that apply to you personally in your own jurisdiction in respect of your participation in the Challenge Program or of any reward paid to you.

The Provider makes no representation as to the tax or VAT treatment of the Deposit in your jurisdiction or in its own, and nothing in these Terms constitutes tax advice.

7.9 Activation of a Challenge

Activation means your affirmative action within the Platform confirming commencement of the Evaluation Process. Activation occurs only when you intentionally activate the Challenge through the designated Platform control.

Neither payment of the Refundable Challenge Deposit nor issuance of a Challenge constitutes Activation. Nor does logging in, viewing the Platform, or placing a trade on a Free Trial account. A Challenge is not Activated until you take the designated action.

Until Activation, no Challenge is running, your Deposit is held subject to return in full under §8.1, and you may cancel at any time. The date and time of Activation is recorded on your Account and is determinative for the purposes of §8.

8.1 Cancellation before Activation — full return

At any time before Activation (§7.9) you may cancel your entry into the Challenge Program for any reason or none.

This contractual right to cancel and to obtain return of the Deposit ends on Activation. From Activation, §8.3 governs the Deposit. This does not affect any mandatory right you may have under §8.2.

You may cancel using the cancellation function on the Platform or by contacting support at [email protected].

On cancellation before Activation the Challenge terminates and the Deposit is returned to you in full within fourteen (14) calendar days. No cancellation charge, administration fee, or other deduction is applied.

8.1A Challenge validity period

A Challenge remains available for Activation for six (6) months from the date it is issued to you, unless a different validity period is expressly stated to you at the time you place the Deposit.

8.1B Automatic expiry of an unactivated Challenge

If you do not Activate a Challenge before the end of its validity period, the Challenge expires without your having entered the Evaluation Process.

An expired Challenge is not a failed Challenge. You did not enter the Challenge Program, no objectives applied to you, and nothing is assessed against you.

8.1C Automatic return of the Deposit on expiry

On expiry of an unactivated Challenge the Provider shall automatically return the Deposit to you in full, without any action being required from you, within fourteen (14) calendar days of expiry.

The return is made to your original payment method where reasonably possible, or to another method agreed with you.

Where the return cannot be completed without information from you — in particular where the Deposit was placed on-chain and a verified destination address is required under §7.6, or where your original payment method is no longer available — the Provider will contact you to obtain what is needed. The Deposit continues to be owed to you in the meantime and is not retained by reason of the delay.

8.2 Statutory right of withdrawal (EU, UK, and equivalent regimes)

If you are a consumer located in the European Union, the United Kingdom, or any other jurisdiction granting a statutory right of withdrawal from distance contracts, you have the right to withdraw within fourteen (14) calendar days of the date you place the Deposit for the Challenge concerned (the "Withdrawal Period"), without giving any reason.

To exercise this right, notify the Provider by email at [email protected] with a clear statement of your intention to withdraw, before the end of the Withdrawal Period. You may use the following form of words, though you are not obliged to:

"I hereby give notice that I withdraw from my contract for entry into the HyroTrader Challenge Program. Deposit placed on: [date]. Name: [your name]. Account e-mail: [your e-mail]."

It is sufficient that you dispatch your notice before the Withdrawal Period expires. The Provider will acknowledge receipt without undue delay.

Where the Provider has not given you the information on your right of withdrawal on a durable medium at or before that date, the Withdrawal Period is extended as the applicable law requires. Separately, and regardless of the Withdrawal Period, §8.1 gives you an unconditional contractual right to cancel and obtain full return at any time before Activation.

Nothing in these Terms excludes or limits any right you have under mandatory consumer law that cannot lawfully be excluded or limited. Where such a right applies to you and conflicts with these Terms, that right prevails to the extent of the conflict, and any consequence that law attaches to its exercise follows.

Apart from the specific cases in §6.5(d) (technical disruption), §8.3(a) and §8.3(c) (return on, or in lieu of, the milestone), §8.4 (defective Service), §19.4 and §20.3 (termination by the Provider), and §24.2 and §24.3 (unanswered complaint; unremediable defect), these Terms create no general contractual right to cancel, or to return of the Deposit, after Activation. §8.1 sets out the general right to cancel, which ends on Activation, and §8.3 otherwise governs the Deposit from that point. This §8.2 preserves your mandatory rights; it does not extend them.

Effect of exercising a mandatory right after Activation. Where you exercise a mandatory right of withdrawal after Activating a Challenge, the withdrawal terminates your participation in the Challenge Program with immediate effect. Your Challenge ends, any result achieved in it is void and cannot be relied on, and you do not progress to any further phase on the basis of it. You may not withdraw and also retain the benefit of a passing result. Where the applicable law requires the Deposit to be returned, it is returned in accordance with §8.5.

8.3 Position after Activation

Once you Activate a Challenge you enter the Evaluation Process, and the Deposit becomes subject to the Challenge outcome rules in this §8.3 and to the remainder of these Terms. From that point the Deposit is returned or retained according to the outcome of the Challenge:

(a) Return on the applicable milestone. Where you satisfy the requirements of the Challenge Program and go on to reach the return milestone specified for your programme at the point of entry — being the return milestone applicable to the Challenge Program you selected at the time you placed the Deposit, currently your first successful payout in the Funded Trader Phase — the Deposit is returned to you in full, together with or before that payout.

A successful payout means a payout that has been approved and paid to you. A payout that is withheld or delayed under §13.4 pending completion of verification, sanctions screening or tax certification is not yet a successful payout; but where such a payout is subsequently approved and paid, the milestone is treated as having been reached on the date the payout was first requested.

Such a return is a return of your Deposit. It is not a cashback, bonus, reward, promotional credit, or discount, and is not consideration for anything.

You should understand that the return milestone is conditional and that many participants do not reach it. Reaching it requires you to satisfy the objectives of the Challenge and then to generate a payout in the Funded Trader Phase. The Provider publishes statistics on the proportion of participants who pass a Challenge on its transparency dashboard, and you should review those figures before placing a Deposit. Where the Provider publishes figures for the proportion of participants who reach a payout, those figures are published in the same place.

(b) Retention. The Provider is entitled to retain the Deposit only where:

(i) you do not satisfy the objectives of the Challenge within the applicable parameters. The Deposit is placed as security for your entry into and compliance with the Challenge Program (§7.1); where those objectives are not met, the Deposit is retained as the agreed consequence. The amount of the Deposit is disclosed to you before you place it, is the same for every participant entering the same programme, and does not vary by reference to any loss or cost incurred by the Provider; or

(ii) you breach these Terms, the Trading Rules, or engage in any Prohibited Trading Practice (§10).

Retention under this §8.3(b) does not affect any mandatory consumer right available to you.

(c) Return where the milestone is not reached and no ground of retention applies. Where you satisfy the objectives of the Challenge Program (and of any Verification) but the return milestone in §8.3(a) is not reached, or ceases to be achievable, for any reason other than a ground of retention in §8.3(b), the Deposit is returned to you in full under §8.5. This applies in particular where:

(i) the Provider does not offer you a Funded Trader Agreement under §6.2;

(ii) the Funded Trader Entity declines to enter into a Funded Trader Agreement with you, or does not make one available to you;

(iii) you decline a Funded Trader Agreement;

(iv) an executed Funded Trader Agreement ends before your first payout, for any reason other than your breach of these Terms or of that agreement, or a Prohibited Trading Practice; or

(v) no payout has been made to you within twelve (12) months of the date on which you satisfied the objectives.

The return is made within fourteen (14) calendar days of the earliest of: (1) the date the Provider notifies you that no Funded Trader Agreement will be offered to you; (2) thirty (30) calendar days after the date you satisfy the objectives, where no Funded Trader Agreement has been offered to you by then; (3) the date an executed Funded Trader Agreement ends; and (4) twelve (12) months after the date you satisfied the objectives, where no payout has been made. The Provider will notify you of that date and record it on your Account under §8.6.

The Provider's obligation to return the Deposit under this §8.3 is its own obligation and does not depend on any act or omission of the Funded Trader Entity. A Deposit returned under this §8.3(c) is not returned again under §8.3(a).

8.4 Faulty-service carve-out

If the Platform is inherently faulty, or there is a significant discrepancy between the Challenge Program actually made available and its description in these Terms or in the Provider's published materials at the time you entered it, you may request return of the Deposit beyond the Withdrawal Period. Such a request will be assessed by the Provider in good faith, in accordance with UAE Consumer Protection Law and any mandatory consumer-protection rules of your habitual residence.

8.5 Method and timing of return

Where the return follows your exercise of a statutory right of withdrawal under §8.2, the applicable statutory deadline applies, and the period runs from the date on which you notify the Provider of your decision to withdraw, not from any approval by the Provider.

Where a return is automatic under §8.1C, the fourteen (14) day period runs from the date of expiry, and no approval or request is required.

In every other case, a Deposit that falls to be returned is returned within fourteen (14) calendar days after the return becomes due under these Terms.

In all cases the return is made to your original payment method — or, for an on-chain Deposit, in the same asset to an address you nominate and verify.

Returns of card Deposits may be effected by the EEA Commercial Agent on the Provider's behalf (§P.3).

8.6 Records

Your Account records separately, for each Deposit: the date the Deposit was received; the date of Activation, if any; the date and amount of any return; and the date and basis of any retention.

9.1 Obligation to contact support before initiating a chargeback

Before initiating any chargeback, payment reversal, dispute, or clawback with your bank or payment provider, you must first contact the Provider at [email protected] and give the Provider a genuine opportunity to resolve your concern directly. Failure to do so constitutes a material breach of these Terms.

9.2 Legitimate causes only

Knowingly initiating a false, fraudulent or abusive chargeback — in particular after you have accessed, utilised and demonstrably benefited from the Service — may constitute a material breach of these Terms and may be reported as such to the relevant financial institution.

Nothing in this §9 limits any right you may have against your card issuer or payment provider. Circumstances in which a chargeback would ordinarily be appropriate include:

(a) actual unauthorised transactions where your payment details were stolen or used fraudulently; or (b) demonstrable non-delivery of the Service as described and agreed, after you have exhausted all reasonable attempts to resolve the matter directly with the Provider under §9.1.

9.3 Consequences of an unjustified chargeback

If you initiate a chargeback in breach of §9.1 or §9.2, the Provider reserves the right to:

(a) vigorously dispute the chargeback with the relevant financial institution, providing all evidence of Service delivery, Account use, and adherence to these Terms;

(b) suspend or permanently terminate your access to the Service, including any Accounts, funded accounts, and pending or future rewards, immediately and without prior notice;

(c) recover from you all costs, fees, and damages incurred as a result, including without limitation the original transaction amount, chargeback fees imposed by the payment processor, administrative costs, and reasonable legal fees; and

(d) refuse any future provision of the Service to you and to any Affiliate-linked account.

9.4 Effect on Affiliates

Chargeback consequences under §9.3 apply to the Provider and, at the Provider's option, extend to the EEA Commercial Agent and any other Affiliate that has been affected by the chargeback.

10.1 Applicable Trading Rules

Your use of the Service is subject to the Trading Rules published on the Platform, which form part of these Terms and are updated in accordance with §6.3.

10.2 Prohibited Trading Practices

Without limiting the generality of the Trading Rules, the following are Prohibited Trading Practices:

(a) any use of the Service by a Customer with an undisclosed affiliation to a Competing Entity as set out in §4.4; (b) coordinated multi-account trading, mirror trading, group trading, or any strategy that relies on simulated positions taken across multiple Accounts (whether owned by you or by third parties acting in coordination with you); (c) exploitation of platform errors, latency arbitrage, data-feed inconsistencies, or any technical fault of the Platform; (d) hedging positions across different Accounts (whether your own or a third party's) with the intent of guaranteeing a pass in one Account at the expense of a fail in another; (e) use of automated trading systems, bots, expert advisors (EAs), copy trading, or third-party trade-signal services that would circumvent the individual-effort nature of the evaluation, except where expressly permitted in the Trading Rules; (f) news-event trading in violation of the news-event window defined in the Trading Rules; (g) any strategy that in the Provider's reasonable and good-faith view does not reflect genuine trading skill and instead exploits the mechanics of the Challenge; (h) VPN or proxy use with intent to conceal or misrepresent your jurisdiction of residence, or to evade Applicable Law or these Terms; (i) simultaneously or near-simultaneously opening opposing positions in the same or a substantially correlated instrument, whether on one Account or across Accounts, in order to neutralise risk while satisfying activity or volume requirements; (j) placing simulated trades on behalf of any other person, permitting any other person to place simulated trades on your Account, or sharing any reward or incentive with any person under any business arrangement, except as expressly permitted in the Trading Rules; (k) taking advantage of the simulated nature of the environment in any way that would not be replicable in live market conditions, including advantages arising from queue priority, order fills outside the prevailing bid or offer, market gaps, or absence of real liquidity constraints; (l) any activity that the Provider reasonably determines constitutes fraud, manipulation, or abuse of the Service.

10.3 Consequences of a Prohibited Trading Practice

If the Provider determines, acting in good faith, that you have engaged in a Prohibited Trading Practice, the Provider may, at its discretion:

(a) void the affected simulated trades and reset the affected balances; (b) fail the affected Challenge or Verification; (c) suspend or terminate your Account and any related Accounts; (d) forfeit any pending rewards; (e) retain the Deposit in accordance with §8.3(b); (f) refuse to provide the Service or any Funded Trader Agreement to you in future.

10.5 Risk management standards

You must use risk-management practices reasonably consistent with genuine and sustainable trading activity. The Provider may intervene under §10.6 where your trading behaviour materially deviates from your own established trading pattern, or is structured primarily to exploit the mechanics of the Challenge rather than to demonstrate genuine trading skill.

Behaviour that may indicate a departure from these standards includes:

(a) materially increasing risk per trade compared with your established behaviour on the Account; (b) sudden escalation of position size as a profit target or a loss limit is approached; (c) splitting a single trade idea across correlated instruments so as to circumvent an exposure limit; (d) repeated all-or-nothing risk patterns; and (e) materially inconsistent trading behaviour that appears directed primarily at passing the Challenge rather than at trading the market.

These are indicators, not automatic breaches. Behaviour falling within this §10.5 is not of itself a Prohibited Trading Practice, and the Provider will not treat it as one. Where the Provider concludes that conduct is in fact a Prohibited Trading Practice, §10.2 and §10.3 apply and this §10.5 does not.

10.6 Proportionate risk-management measures

Where the Provider considers, acting reasonably, that your trading departs from the standards in §10.5, it may apply one or more of the following measures instead of the consequences in §10.3:

(a) reduce the leverage available on the Account; (b) impose a maximum position size or maximum aggregate exposure; (c) impose a maximum risk per trade idea; (d) restrict trading in specified instruments; (e) require compliance with additional consistency requirements; or (f) temporarily restrict trading on the Account pending review.

A measure under this §10.6 must be proportionate to the behaviour it addresses, and the Provider will notify you of the measure applied and the behaviour it relates to. A measure applied under this §10.6 is not a finding of breach and does not of itself result in failure of a Challenge or forfeiture of any reward.

10.4 VPN use — permissive with intent qualifier

The Provider permits the use of virtual private networks (VPNs) for privacy purposes, provided that you do not use a VPN to conceal or misrepresent the jurisdiction from which you are operating or to evade Applicable Law or these Terms. The Provider may request proof of residence (a utility bill, government-issued document, or tax identification) if VPN usage is detected; failure to provide such proof within fourteen (14) calendar days may result in Account suspension pending review.

11.1 Compliance with law

Any personal information collected by the Provider from you is the minimum required for the operation of the Service in a manner compliant with know-your-customer, anti-money-laundering, counter-terrorism-financing, and sanctions-screening requirements in the jurisdictions in which the Provider operates.

11.2 KYC trigger

The Provider may require you to complete identity verification (KYC), acting reasonably and where necessary to comply with Applicable Law or to prevent fraud, at any of the following points:

(a) at registration; (b) before entering the Funded Trader Phase; (c) before any reward or payout is processed to you; (d) at any other time deemed necessary by the Provider for compliance, anti-fraud, or Account-limit enforcement purposes.

11.3 Verification provider

Identity verification and screening are carried out using Sumsub, a third-party identity-verification and compliance provider, together with the Provider's own internal procedures.

When you complete verification you will be asked to submit identity documents and related information through Sumsub's process. Sumsub's own terms and privacy notice apply to its processing, in addition to the Provider's Privacy Policy.

The Provider may add, change, or replace its verification provider at any time. Where it does so, verification already completed remains valid unless the Provider is required to re-verify you under Applicable Law.

11.4 Documents and procedures

The Provider may request at any time: a government-issued photo identification (passport, driver's licence, national ID card, or residence permit); a selfie or short live-video verification; proof of address dated within the last three (3) months; a source-of-funds declaration; and, where applicable, a video interview. You consent to the recording of any video verification for record-keeping purposes.

11.5 Failure to complete KYC

If you fail to complete or update KYC when requested, your Account may be deemed inactive or restricted, and any rewards, profits, or balances accrued may be deemed void, acting reasonably and only after the Provider has given you notice and a reasonable opportunity to complete the requested verification, , subject to fair procedure and to your right to submit further documentation within thirty (30) calendar days.

11.6 Identity mismatch

If the Provider finds that information on your KYC documentation differs materially from the information you provided at registration, the Provider will notify you, identify the discrepancy, and give you fourteen (14) calendar days to explain or correct it. Where it is explained or corrected, no consequence follows.

Where you do not respond, or the Provider concludes, acting reasonably, that you deliberately provided false identity information, your Account may be terminated with forfeiture of any pending rewards and retention of any Deposit.

A discrepancy consisting only of a shortened, familiar or former name, a change of address or nationality, or a clerical error is not of itself material.

Where the discrepancy is that you were under 18 at registration, the Deposit is returned to you in full and no reward is payable.

11.7 Verification as a condition of payout

Completion of verification under this §11 is a mandatory condition of any payout. No reward is payable to you until verification has been completed to the Provider's satisfaction, and the Funded Trader Entity is under no obligation to make any payment before that point.

Payouts in the Funded Trader Phase are processed by the Funded Trader Entity in accordance with the Funded Trader Agreement, in USDC or USDT unless otherwise agreed, subject to the per-payout and cumulative limits published in the payout information on the Platform. Those limits form part of these Terms.

Where sanctions screening, tax certification, or an investigation under §10 is outstanding, a payout may be withheld or delayed in accordance with §13.4.

12.1 Prohibited Jurisdictions (hard block)

The Service is not available to, and you must not use the Service if you are a resident of, citizen of, incorporated in, or currently located in, any of the following jurisdictions:

Afghanistan, Belarus, Burma (Myanmar), Central African Republic, Cuba, Democratic Republic of the Congo, Eritrea, Ethiopia, Haiti, Iran, Iraq, Lebanon, Libya, Nicaragua, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Venezuela, Yemen, Zimbabwe, and the following regions of Ukraine: Crimea, Donetsk, Kherson, Luhansk, Zaporizhzhia.

12.2 Restricted Jurisdictions (enhanced due diligence)

In addition to the Prohibited Jurisdictions in §12.1, the Service is subject to enhanced due diligence, and may be refused or provided on a case-by-case basis where the Provider, acting reasonably, considers it necessary to comply with Applicable Law, to manage sanctions or financial-crime risk, or to protect the integrity of the Service, in respect of any person resident in, a citizen of, or located in:

(a) any jurisdiction subject to a Financial Action Task Force ("FATF") call for action or listed by the FATF as being under increased monitoring; (b) any jurisdiction subject to sectoral or targeted sanctions imposed by the United Arab Emirates, the United Nations Security Council, the European Union, the United Kingdom, or the United States that are relevant to the Service; and (c) any further jurisdiction designated by the Provider and published in the Restricted Jurisdictions List on the Platform.

The current Restricted Jurisdictions List is published on the Platform and forms part of these Terms.

12.3 US-resident carve-out

If you are a resident of the United States of America, the Service is available to you subject to the additional US-user provisions in §23.

No part of the simulated Service is withheld from you by reason of your US residence.

12.4 Ineligibility during the agreement

If, during the term of these Terms, you become resident in, a citizen of, or physically located in a Prohibited Jurisdiction, you must immediately notify the Provider and cease use of the Service. The Provider may terminate your Account and forfeit pending rewards on becoming aware of such a change.

12.5 List updates

Notwithstanding §19, an update to the Prohibited Jurisdictions or Restricted Jurisdictions lists that is required by sanctions, anti-money-laundering requirements, Applicable Law or a restriction imposed by a third party may take effect immediately on publication. Any other update to those lists is made in accordance with §19. Continued use of the Service after the update constitutes acceptance of the updated lists.

12.6 Availability of platforms, terminals and simulation engines

The Service is delivered through one or more trading platforms, terminals and simulation engines. Some are operated by the Provider or by an Affiliate; others are licensed from independent third parties. No order you place is routed to, or executed on, any live market venue (§3.2).

Accordingly:

(a) the Provider determines, acting reasonably, which platform, terminal or simulation engine is made available to you, and may change that determination at any time;

(b) you have no right to the use of, or continued use of, any particular platform, terminal or simulation engine, and no reduction, return of Deposit or compensation is payable by reason of a change;

(c) where a third-party platform or terminal is unavailable in your jurisdiction, the Provider may allocate you to alternative infrastructure. Your eligibility to enter the Challenge Program, and if applicable to progress to the Funded Trader Phase, is not affected, although the tools, instruments or parameters available to you may differ; and

(d) the Provider may require you to complete additional registration or verification imposed by a third-party platform or terminal as a condition of access to it, and may decline you access to that platform or terminal if you do not.

Nothing in this §12.6 limits §12.1 to §12.3.

12.6A Third-party eligibility and jurisdictional restrictions

Eligibility to use the HyroTrader Service is separate from eligibility to use any particular third-party trading platform, exchange, terminal, market-data provider or other infrastructure provider made available in connection with the Service.

Each such third party may impose its own eligibility requirements, geographic restrictions and terms of use. You are responsible for ensuring that your use of any third-party service complies with those requirements, with that third party's terms and conditions, and with Applicable Law.

The Provider's acceptance of you as a Customer, and the availability of the Service in your jurisdiction, do not constitute a representation, warranty or authorisation that you are eligible to use any particular third-party platform or service.

You must not use the Service to circumvent or evade any geographic, regulatory or contractual restriction imposed by a third-party provider. The Provider does not authorise the use of virtual private networks, false or misleading information, alternative identities, or any other method of circumventing such a restriction. This §12.6A is in addition to §10.2(h).

You must tell the Provider if you are not, or cease to be, eligible to use a platform or service that has been made available to you, or if you become aware that a third-party provider does not serve your jurisdiction. The Provider will then act under §12.6(c).

Where a particular third-party platform or service is unavailable to you because of your jurisdiction or that third party's eligibility requirements, the Provider may, where reasonably available, make alternative supported infrastructure available to you. The unavailability of one third-party provider does not by itself make you ineligible for the Service. The platforms, terminals and simulation engines currently in use, and any limitations applying to them, are published in the Trading Rules on the Platform.

13.1 Rewards are performance-based, not investment returns

As stated in §3.6, any reward paid to you is a performance-based reward from simulated trading activity. It is not an investment return, wage, or guaranteed income.

13.2 Payout mechanics

The payout schedule, minimum-payout amount, currency, and payment rail applicable to your Funded Trader Phase are set out in the Funded Trader Agreement. Rewards are paid by the Funded Trader Entity (§P.4).

13.3 Kill switch and risk management

During the Challenge Phase and the Verification Phase, the Provider retains the right, acting reasonably and in accordance with these Terms, to (a) apply, modify, or remove risk-management controls on any Account at any time (including adjustments to leverage, margin, position-size limits, product availability, drawdown parameters, forced liquidation, temporary or permanent trading restrictions, and Account closure) and (b) freeze or close an Account for suspected fraud, manipulation, sanctions concern, or material rule violation, without prior notice.

During the Funded Trader Phase, equivalent rights are exercised by the Funded Trader Entity under the Funded Trader Agreement. Nothing in this §13.3 makes the Provider responsible for the operation of the Funded Trader Phase.

13.4 Withholding for compliance

The Funded Trader Entity may withhold or delay any reward pending completion of KYC, sanctions screening, tax certification, or investigation of a suspected Prohibited Trading Practice. Where a reward is finally denied because of a confirmed Prohibited Trading Practice, no payment is due.

13.5 No employment or agency

Your participation in the Service does not create any employment, agency, joint-venture, or partnership relationship with the Provider, the Platform IP Owner, the Funded Trader Entity, the EEA Commercial Agent, or any Affiliate. You act at all times as an independent Customer, and any Funded Trader Agreement will specify the legal status of the relationship (typically an independent-contractor relationship).

14.1 Platform IP ownership

The Platform IP is the exclusive property of the Platform IP Owner. The Provider operates the Service under a written IP licence from the Platform IP Owner. No provision of these Terms transfers to you any ownership right, title, or interest in the Platform IP.

14.2 Limited licence to you

Subject to your compliance with these Terms, the Provider grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform, solely for your personal use of the Service in accordance with these Terms.

14.3 Restrictions

You will not, and will not attempt to:

(a) copy, modify, adapt, translate, or create derivative works of the Platform IP; (b) decompile, disassemble, reverse-engineer or otherwise attempt to derive the source code of the Platform; (c) sell, licence, sublicense, distribute, transfer, or make the Platform IP available to any third party; (d) remove, obscure, or alter any proprietary notice on the Platform; (e) use the Platform IP to build or benchmark a competing product; (f) circumvent any technical protection measure of the Platform.

14.4 Definition of "Material"

For the avoidance of doubt, the Platform IP includes all systems, software (including source code and object code), programs, scripts, technology, documentation, reports, notes, tools, methods, business methods, processes, procedures, interfaces, workflows, inventions, forms, data, data formats, data compilations, program listings, programming tools, program names, designs, models, specifications, drawings, videos, test results, research, business models, business rules, business logic, work and process flows, system architecture plans, works of authorship, and similar material created, furnished, or made available in connection with these Terms.

15.1 Ownership of Simulated Trading Data

You acknowledge and agree that all data generated, derived, collected, or recorded through your use of the Service — including without limitation trading history, order data, performance metrics, account activity, analytics, statistics, logs, records, behavioural patterns, and any other data derived from your simulated trading (collectively, "Simulated Trading Data") — is the sole property of the Provider.

Nothing in this §15 applies to, or asserts any proprietary right over, personal data relating to you. Personal data is processed only as set out in §29 and the Privacy Policy.

15.2 Licence to affiliates

The Provider may share Simulated Trading Data with its Affiliates and authorise them to process, aggregate, anonymise, and commercialise such data. You will not be entitled to any compensation related to the Provider's or any Affiliate's use of Simulated Trading Data.

15.3 Permitted uses

The Provider and its Affiliates may use Simulated Trading Data to: (a) operate, secure, and improve the Service; (b) perform risk-management and fraud detection; (c) conduct internal analysis, product development, benchmarking, and research; (d) prepare aggregated and anonymised statistical reporting for internal and external use; (e) provide educational content; and (f) support business operations.

15.4 Anonymisation for external sharing

The Provider will anonymise Simulated Trading Data, so that it no longer relates to an identified or identifiable person, before sharing or commercialising it outside the Provider and its Affiliates.

15.5 Personal data

Your personal data (name, email, KYC documentation) is processed in accordance with the Provider's separate Privacy Policy, which forms part of these Terms.

16.1 User Content

If you submit content to the Provider through the Platform — including testimonials, reviews, images, screenshots, videos, questions, ideas, feedback, or other communications (collectively, "User Content") — you grant the Provider and its Affiliates a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, sublicensable (to Affiliates only) and transferable licence to use, reproduce, distribute, display, prepare derivative works of, and otherwise exploit all or any portion of your User Content in any media now known or later developed, without payment to you.

16.2 Name and likeness

You grant the Provider the right to use your name, persona, and likeness in connection with your User Content, to the extent permitted by Applicable Law, without further compensation to you.

16.3 Moral rights

Except where prohibited by Applicable Law, you waive any moral rights you may have in your User Content. To the extent such rights cannot be waived under Applicable Law, you agree not to assert them in a manner that interferes with the permitted uses of the User Content set out in §16.1 and §16.2.

16.4 User Content representations

By submitting User Content you represent and warrant that (a) you own the content or have all necessary rights to grant this licence; (b) it does not infringe any third-party right; (c) it does not contain unlawful, defamatory, or infringing material.

16.5 Copyright complaints and designated agent

If you believe that material accessible on or through the Platform infringes your copyright, you may notify the Provider at [email protected], marked for the attention of the Designated Copyright Agent. Your notice should include:

(a) your physical or electronic signature; (b) identification of the work claimed to be infringed; (c) identification of the material claimed to be infringing, with information sufficient to allow the Provider to locate it; (d) your contact details; (e) a statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law; and (f) a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorised to act on behalf of the owner of the right allegedly infringed.

The Provider will respond to properly submitted notices in accordance with Applicable Law, and may remove or disable access to the material complained of. The Provider may terminate the Account of any person who repeatedly infringes copyright.

17.1 Your right to review and criticise is protected

You may freely express your opinions about the Service, including negative reviews, criticism, complaints and accounts of your experience, on any public platform, review site or social medium. Nothing in these Terms restricts honest criticism, negative reviews, or disclosure of a dispute, and the Provider will not terminate your Account, withhold a Deposit or a reward, refuse service, or impose any other consequence because you have published an honest review or criticism.

This §17.1 prevails over every other provision of these Terms.

17.2 Conduct that is not protected

§17.1 protects genuine reviews and honest opinion. It does not protect, and the Provider may act under §17.3 in respect of:

(a) statements about the Provider, the Funded Trader Entity or their personnel that you know to be false, or that you make with reckless indifference to whether they are true;

(b) impersonation — publishing a review or statement while presenting yourself as a person you are not, as a customer you are not, or as a representative of the Provider;

(c) fabricated or procured reviews, including reviews you have paid for, been paid to publish, or organised as part of a coordinated campaign, and reviews published from multiple accounts to create a false impression of independent opinion;

(d) publication of confidential information as described in §18, including the Provider's non-public technology, risk-management logic, internal communications or commercial terms;

(e) abuse, threats, harassment or intimidation directed at the Provider's personnel, or publication of their personal data, home address, family details or other private information;

(f) use of the Provider's trademarks, brand or materials in a manner that misrepresents an association with, or endorsement by, the Provider; and

(g) any statement made in the course of an attempt to extract a payment, reward or Account outcome to which you are not entitled.

Nothing in this §17.2 applies to a statement that is true, to an honestly held opinion, or to a report of a genuine dispute — however unfavourable to the Provider it may be.

17.3 What the Provider may do

Where conduct falls within §17.2 the Provider may, acting reasonably and proportionately, terminate or suspend your Account, refuse future Service, and exercise any right or remedy available to it at law.

The Provider's rights at law in respect of defamation, malicious falsehood, harassment, breach of confidence and infringement of its intellectual property are unaffected by these Terms, and nothing in §17.1 limits them.

17.4 The Provider's commitment where it is at fault

The Provider recognises that the fairest answer to a complaint is to fix the problem.

Where a Challenge is materially affected by an outage, defect, erroneous price or other technical event attributable to the Provider or to infrastructure it relies on, the Provider will act under §6.5, which may include extending the Challenge, disregarding affected results, resetting the Challenge, or providing a replacement Challenge at no cost to you.

Where the Provider is at fault, the Provider will not require you to withdraw, amend or refrain from making any public statement as a condition of that remedy.

You will not disclose to any third party any non-public information about the Provider's technology, product design, risk-management rules, pricing structure, staff communications, or any information that a reasonable person would understand to be confidential, that you learn in the course of using the Service. This obligation survives termination.

19.1 Right to amend

The Provider may amend these Terms from time to time (each such amendment a "Modification").

The Provider may amend these Terms only where the amendment is (a) required by Applicable Law, a regulator, a payment scheme or a sanctions measure; (b) necessary to reflect a change in the Service, its technology, or its third-party suppliers; (c) necessary to prevent fraud or abuse; or (d) not to your detriment.

19.2 Notice period

The Provider will send you notice of any Modification at least thirty (30) calendar days before the change becomes effective (seven (7) calendar days where the amendment is required by Applicable Law or is not to your detriment), via the Platform's user area and by email to your registered email address.

19.3 Continued use = acceptance

Your continued use of the Service after the effective date of the Modification constitutes your acceptance of the Modification.

19.4 Right to reject and terminate

If you do not agree with the Modification, you are entitled to reject it by email to [email protected] no later than the last business day before the change takes effect. In such a case, this agreement between you and the Provider will be automatically terminated with effect from the effective date of the Modification. On termination under this §19.4, you will retain access to any Account and simulated balance until the effective date, after which access ends. Where you reject a Modification, any Deposit you have placed is returned to you in full within fourteen (14) calendar days, whether or not the Challenge has been Activated, and any Activated Challenge is terminated without any result being recorded against you.

19.5 Trading Rules amendments — non-retroactive

Amendments to the Trading Rules are governed by §6.3 (non-retroactivity for active programs).

No Modification applies to a Challenge you Activated before its effective date except as permitted by §6.3(a) or (b).

20.1 By you

You may terminate these Terms at any time by ceasing to use the Service and closing your Account. Cessation of use does not entitle you to return of the Deposit except as provided in §8.

20.2 By the Provider — for cause

The Provider may terminate these Terms and your Account immediately, without notice, for material breach of these Terms, for engaging in a Prohibited Trading Practice, for failure to complete KYC, for a deliberate provision of false identity information established in accordance with §11.6, or where required by Applicable Law or sanctions. Where the Challenge has been Activated, the Deposit is retained under §8.3(b); where it has not been Activated, the Deposit is returned to you in full under §8.5.

20.3 By the Provider — for convenience

The Provider may terminate these Terms and your Account for any other reason on thirty (30) calendar days' notice. On termination for convenience, the Provider will return the Deposit for any Challenge that has not been Activated, for any Activated Challenge that is still running at the point of termination, and for any Challenge whose objectives you have satisfied where no Funded Trader Agreement has yet been executed.

20.4 Inactivity

If your Account is inactive for a period of ninety (90) consecutive calendar days (no login and no simulated trade), the Provider may close your Account on fourteen (14) days' prior notice by email.

20.5 Post-failure data retention

If your Challenge fails, the relevant trading data and Account logs will be retained in the Provider's systems for twelve (12) months from the date of failure, and in any event until any complaint under §24.2, any dispute under §25, and any request under §3.9 relating to that Challenge has been finally resolved, during which time you may request additional information regarding the reason for failure, performance logs, or any Account-related inquiries. After this period, this specific data may no longer be available for you to consult, subject to any longer retention period required by Applicable Law (e.g. AML record-keeping obligations).

On request the Provider will provide you with a copy of the trade log, the parameter values applied, and the record of the determination.

20.6 Effect of termination

On termination: (a) your right to use the Platform ends; (b) termination of these Terms does not by itself terminate, extinguish or modify any right or obligation arising under a separately executed Funded Trader Agreement, which is governed by its own terms and remains a contract between you and the Funded Trader Entity; (c) the following sections survive: §3 (nature of the Service, insofar as it relates to any post-termination dispute), §14 (Platform IP ownership), §15 (Simulated Trading Data), §16 (User Content), §17 (Non-disparagement), §18 (Confidentiality), §21 (Liability), §22 (Indemnity), §23 (US-user carve-out), §25 (Dispute Resolution), §26 (Governing Law), and §27 (Class-action waiver).

21.1 Total aggregate cap

YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK AND THAT THE TOTAL AGGREGATE LIABILITY OF THE PROVIDER ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE (WHETHER IN CONTRACT, TORT, INCLUDING NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, OR OTHERWISE) WILL NOT EXCEED THE AMOUNT OF THE REFUNDABLE CHALLENGE DEPOSIT PLACED BY YOU IN CONNECTION WITH THE AFFECTED CHALLENGE, OR ONE THOUSAND US DOLLARS (USD 1,000), WHICHEVER IS GREATER.

This cap does not apply to, and does not limit in any way, (i) the Provider's obligation to return a Deposit that falls to be returned under §8, (ii) any liability referred to in §21.5, or (iii) any obligation of the Funded Trader Entity under a Funded Trader Agreement, which is governed by that agreement and is not limited by this §21 (see §21.6). A Deposit that falls to be returned is a debt owed to you, is payable in full, and is not a liability capped or excluded by this §21 or by any other provision of these Terms.

21.2 Excluded losses

To the maximum extent permitted by Applicable Law, in no event will the Provider or any Affiliate be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost simulated balances, or business interruption, arising out of or relating to these Terms or the Service.

21.3 Third-party platforms

The Service may rely on third-party trading platforms, terminals, market-data feeds and data APIs, payment processors, and infrastructure providers. The Provider is not liable for any failure, downtime, delay, or error caused by any such third-party service.

21.4 Force majeure

The Provider will not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, government action, sanctions, pandemic, regulatory shutdown of a payment rail, exchange outage, blockchain congestion, or Internet outage.

21.5 Mandatory law

Nothing in this §21 excludes or limits any liability that cannot be excluded or limited under Applicable Law (including, for consumers in the EU/UK, liability for gross negligence or wilful misconduct).

21.6 No effect on the Funded Trader Agreement

Nothing in this §21 limits, caps or excludes any liability of the Funded Trader Entity under a Funded Trader Agreement, including any obligation to pay a performance-based reward. Liability under that agreement is governed exclusively by its own terms.

22.1 Trader indemnifies Provider and Affiliates

You agree to indemnify, defend, and hold harmless the Provider, its Affiliates (including without limitation the Platform IP Owner), and their respective directors, officers, employees, agents, contractors, and representatives from and against any and all claims, demands, actions, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

(a) your use of the Service; (b) your breach of these Terms; (c) your violation of any Applicable Law, regulation, or third-party right; (d) any dispute between you and any third party relating to the Service; or (e) any fraudulent, dishonest, or negligent act or omission on your part.

22.2 Willful-misconduct carve-out

This indemnity does not extend to any loss caused by the wilful misconduct or gross negligence of the Provider.

22.3 Defence control

The Provider may assume sole and exclusive defence of any indemnified claim. You will provide reasonable cooperation. You will not settle any indemnified claim without the Provider's prior written consent.

22.4 Consumers

This indemnity does not apply to you if you are a consumer. Where it applies, your aggregate liability under it is limited to loss actually and directly caused by the matters in §22.1(b), (c) and (e).

23.1 Applicability

If you are a resident of the United States of America, this §23 applies to you and, to the extent of any conflict with other provisions of these Terms, prevails.

23.2 Simulated performance disclosure

The simulated and hypothetical performance limitations set out in §3.8, including the legend reproduced there, apply to you and to any performance information published by the Provider.

23.3 No investment company / no investment adviser

Neither the Provider nor any Affiliate is, or expects to be, registered as an investment company under the U.S. Investment Company Act of 1940, as amended (the "Investment Company Act"), or as an investment adviser under the U.S. Investment Advisers Act of 1940, as amended. You will not be entitled to the benefits of the Investment Company Act.

23.4 No commodities intermediary; no brokerage relationship

Neither the Provider nor any Affiliate is registered with the U.S. Commodity Futures Trading Commission ("CFTC") or with the National Futures Association in any capacity, including as a futures commission merchant, introducing broker, commodity trading advisor, commodity pool operator, retail foreign exchange dealer, or swap dealer.

The Service does not involve:

the execution of any transaction for your account on any exchange, venue, or platform operated by a third party;

the acceptance of any money, securities, or property from you to margin, guarantee, or secure any trade or contract;

the offering or entry into of any futures contract, option, swap, leveraged retail commodity transaction, or retail forex transaction with you as counterparty; or

the pooling of your funds with those of any other person for the purpose of trading.

All trading under the Service is simulated as set out in §3.2, and no order you place through the Platform results in a transaction on any live market. You have no ownership of, or entitlement to, any position, instrument, or balance, and your sole entitlement is to a performance-based reward calculated under the Funded Trader Agreement.

23.5 US dispute resolution — JAMS New York

Any dispute, claim, or controversy arising out of or relating to these Terms, including their formation, interpretation, enforcement, breach, or validity, shall be resolved by binding arbitration before a single arbitrator administered by JAMS under its applicable rules, including any expedited procedures where applicable. The seat of the arbitration is New York, New York, except where you elect a different location or format under this §23.5. Any court with jurisdiction may enter judgment on the arbitration award.

The arbitration will be administered under the JAMS Consumer Arbitration Minimum Standards where you are a consumer. The Provider will pay all JAMS filing, administrative and arbitrator fees in excess of the consumer filing fee capped by those Standards. The arbitration will be conducted by telephone or videoconference, on documents only, or at a location within the federal judicial district of your residence, at your election.

Either party may instead bring an individual claim in small claims court in its home jurisdiction.

This section does not prevent either party from seeking provisional or injunctive remedies from a court of competent jurisdiction. The Federal Arbitration Act (FAA) governs the interpretation and enforcement of this arbitration provision.

23.6 US class-action waiver

To the fullest extent permitted by law, you agree that any dispute will be resolved on an individual basis and not as part of a class, representative, consolidated, or mass action or mass arbitration. This waiver is severable and, if held unenforceable, may be excised without affecting the remainder of §23. If the agreement to arbitrate in §23.5 is held unenforceable or is not applied, in whole or in part, this §23.6 survives and continues to apply to any proceeding brought in court.

23.7 Waiver of jury trial

To the fullest extent permitted by Applicable Law, you and the Provider each knowingly and voluntarily waive any constitutional and statutory right to a trial by jury with respect to any dispute governed by this §23.

23.8 California / Georgia carve-out

If Applicable Law in your state of residence prohibits any element of §23.5-§23.7, that element does not apply to you and the balance of these Terms remains in full effect.

23.9 US-specific compliance

Meaning of "Deposit" in these Terms. The Refundable Challenge Deposit defined in §7.1 is a contractual sum placed with the Provider as security for your entry into and compliance with the Challenge Program. It is not a deposit within the meaning of United States banking, deposit-insurance, or money-transmission law. In particular, the Deposit:

(a) is not a bank deposit and is not a deposit accepted by a depository institution; (b) is not insured by the Federal Deposit Insurance Corporation, the National Credit Union Administration, or any other insurer, guarantor, or compensation scheme in any jurisdiction; (c) is not repayable to you on demand, and is returned or retained only on the grounds set out in §8; and (d) does not bear interest and is not invested for your account or benefit.

No deposit-taking or money transmission. The Provider does not carry on the business of accepting deposits repayable on demand, does not hold funds for you or for any other person as custodian, does not transmit funds on behalf of any Customer, and does not exchange currency or virtual currency for or on behalf of any Customer. The Provider accordingly does not act as a money transmitter and is not registered as a Money Services Business with the U.S. Financial Crimes Enforcement Network (FinCEN).

No provision of the Service constitutes the offering or sale of a security or investment contract in the United States. Performance-based rewards are compensation for skill demonstrated in simulated trading and are not returns on, or distributions in respect of, any investment.

24.1 Mandatory law preserved

Nothing in these Terms deprives you, if you are a consumer, of the protection afforded to you by the mandatory laws of your habitual residence, including without limitation any mandatory rights of withdrawal, refund, warranty, or dispute resolution granted by the consumer-protection law of that jurisdiction. Where such mandatory rules conflict with these Terms, the mandatory rules prevail to the extent of the conflict, but only to that extent.

24.2 Complaints

You may submit a complaint at any time by email to [email protected]. Please identify your Account and describe the issue, including relevant dates and times.

The Provider will acknowledge your complaint without undue delay and will notify you of the outcome in writing no later than thirty (30) calendar days after receipt. Where a complaint is particularly complex and cannot be resolved in that period, the Provider will tell you why and give a revised date.

If you are a consumer resident in the European Union and the Provider fails to deal with your complaint within that period, you may withdraw from the affected contract or claim a reasonable reduction, in addition to any other remedy available to you.

24.3 Rights arising from defective performance

If the Challenge Program is not made available to you as described, or is defective, you may require the Provider to remedy the defect or to grant you a reasonable reduction. Where the defect cannot be remedied, you may withdraw from the affected contract, in which case the Deposit is returned under §8.5. This §24.3 is without prejudice to §6.5 and to your mandatory rights under §24.1.

24.4 Unjustified complaints and payment disputes

Where you lodge a complaint about a Deposit that the Provider reasonably considers unjustified, or you dispute a Deposit with your bank or payment provider otherwise than in accordance with §9, the Provider may decline to provide further Services to you. This does not affect a complaint made in good faith.

24.5 Out-of-court consumer dispute resolution

If you are a consumer in the European Union, you may refer a consumer dispute to a competent alternative dispute resolution ("ADR") entity in your country of residence. A list of notified ADR entities for each Member State is maintained by the European Commission and by the competent national authority of your country of residence. Where the EEA Commercial Agent (§P.3) has concluded your entry into the Challenge Program, the competent ADR entity may include the Slovak Trade Inspection (Slovenská obchodná inšpekcia).

The Provider will inform you of the ADR entity it will use, and of whether it undertakes to participate in an ADR procedure, at the point any consumer complaint cannot be resolved directly under §25.1.

This §25 applies to Customers who are not US residents. US-resident Customers, see §23.

25.1 Tier 1 — good-faith negotiation

In the event of any dispute or disagreement arising out of or in connection with these Terms, you and the Provider will first attempt to resolve the dispute amicably through good-faith negotiations. If the parties are unable to reach a resolution through negotiations within thirty (30) calendar days from the date the dispute arises, either party may initiate the next tier.

25.2 Tier 2 — mediation

The parties shall attempt in good faith to resolve the dispute by mediation. The mediation shall be conducted in English, and may be conducted remotely. The parties shall agree the identity of the mediator; failing agreement within twenty-one (21) days, either party may proceed under §25.3.

25.3 Tier 3 — court proceedings

If the dispute is not resolved through mediation, it shall be determined by the competent courts of the Emirate of Ras Al Khaimah, United Arab Emirates, to whose jurisdiction the parties submit. The language of proceedings shall be English so far as the court permits.

This §25.3 does not affect your right, if you are a consumer, to bring proceedings in the courts of your country of habitual residence where mandatory law so provides, nor §24.5 (out-of-court consumer dispute resolution).

25.4 One-year claim limitation (non-consumers)

Any claim or cause of action against the Provider or an Affiliate arising out of or related to these Terms or the Service must be filed within one (1) year after the claim or cause of action arose, or it shall be permanently barred. This one-year limitation does not apply to EU/UK consumer claims where the mandatory statutory limitation period is longer.

25.5 Injunctive relief carve-out

Nothing in this §25 prevents the Provider or any Affiliate (including the Platform IP Owner) from seeking injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property, confidential information, data rights, security, or to prevent fraud, abuse, or unauthorised use of the Service.

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of the Emirate of Ras Al Khaimah and the applicable federal laws of the United Arab Emirates, without regard to conflict-of-laws principles.

Subject to §23 (US-user carve-out) and §25 (dispute resolution), the parties submit to the jurisdiction of the competent courts of the Emirate of Ras Al Khaimah, United Arab Emirates for the resolution of any dispute.

If you are a consumer, this choice of law does not deprive you of the pr27. Class-action waiver — non-US customersotection afforded to you by the provisions of the law of your country of habitual residence that cannot be derogated from by agreement (Article 6 of Regulation (EC) No 593/2008 and equivalent rules in the United Kingdom and elsewhere). Those provisions continue to apply to you in addition to these Terms, and where they conflict with these Terms they prevail. See §24.1.

YOU AND THE PROVIDER AGREE THAT YOU MAY BRING CLAIMS AGAINST THE PROVIDER ONLY ON AN INDIVIDUAL BASIS IN ACCORDANCE WITH §25, AND NOT ON A CLASS, REPRESENTATIVE OR COLLECTIVE BASIS OR AS PART OF A MASS ACTION (INCLUDING MASS ARBITRATION), AND YOU HEREBY WAIVE ALL RIGHTS TO BRING OR PARTICIPATE IN SUCH ACTIONS TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. This section does not prevent you or the Provider from participating in a class-wide settlement of claims. To the extent this §27 is held unenforceable against you as a consumer under mandatory law of your habitual residence, this §27 does not apply to you.

28.1 Notice

Notices to the Provider must be sent to [email protected]. Notices to you will be sent to the email address in your Account. Notices to the Provider are deemed received on transmission if sent by email during business hours in the recipient's location, or otherwise on the next business day.

Notices to you are deemed received on the next business day after transmission. A notice under §19 is not effective against you unless it has also been displayed in the Platform's user area.

28.2 Assignment

You may not assign these Terms without the Provider's prior written consent. The Provider may assign these Terms to any Affiliate or successor without your consent, provided that the assignee assumes all obligations to you.

28.3 No waiver

Failure by the Provider to enforce any right under these Terms is not a waiver of that right.

28.4 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

28.5 No third-party rights

Except for the express rights conferred on Affiliates (including the Platform IP Owner) under §14, §15, §16, §21, §22, and §25.5, no person other than you and the Provider has any right to enforce these Terms.

28.6 Entire agreement

These Terms, together with the Policies referenced in §P.6, constitute the entire agreement between you and the Provider in respect of the Service and supersede all prior representations, communications and understandings between you and the Provider.

A Funded Trader Agreement is a separate contract between you and the Funded Trader Entity. It is not part of the agreement between you and the Provider, and this §28.6 does not affect it.

28.7 Language

These Terms are drafted in English. In the event of any conflict between the English version and any translation, the English version prevails.

28.8 Headings

Section headings are for reference only and do not affect interpretation.

28.9 Independent contractor relationship

Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and the Provider, the Platform IP Owner, the Funded Trader Entity, the EEA Commercial Agent, or any Affiliate.

28.9A No course of dealing

Previous conduct, previous approval of a particular trade, strategy or payout, or any custom or practice of the industry, does not vary these Terms, does not create a waiver, and does not create any expectation binding on the Provider, unless expressly confirmed by the Provider in writing.

28.9B Good faith

The Provider and the Customer shall each act reasonably and in good faith in exercising their rights and performing their obligations under these Terms. Where these Terms give the Provider a discretion, that discretion is to be exercised reasonably and in good faith and not arbitrarily.

28.10 No code of conduct

The Provider has not adopted, and is not bound by, any consumer code of conduct in relation to the Service.

29.1 Controller

The Provider is the controller of personal data processed in connection with the Service. Where the EEA Commercial Agent (§P.3) processes personal data in order to conclude your entry into the Challenge Program and to handle payment and returns, it does so as a separate controller in respect of the payment relationship, and otherwise on the Provider's behalf.

29.2 Privacy Policy

The categories of personal data processed, the purposes and legal bases of processing, retention periods, recipients, and the safeguards applied to transfers of personal data outside the European Economic Area, are set out in the Privacy Policy published on the Platform, which forms part of these Terms by reference.

29.3 Your rights

Where the General Data Protection Regulation (Regulation (EU) 2016/679) or an equivalent regime applies to you, you have the rights described in the Privacy Policy, including rights of access, rectification, erasure, restriction, portability, objection, and the right to lodge a complaint with your national supervisory authority. Requests may be sent to [email protected].

29.4 International transfers

The Provider is established in the United Arab Emirates. Personal data of customers in the European Economic Area and the United Kingdom may therefore be transferred outside those areas. Such transfers are made on the basis of appropriate safeguards as described in the Privacy Policy.

29.5 KYC and AML data

Personal data collected for the purposes of §11 (KYC / AML) is processed in order to comply with legal obligations and to prevent financial crime, and is retained for the periods required by Applicable Law, which may exceed the retention period applicable to other Account data.

• General support: [email protected]
• Deposits, returns and billing: [email protected]
• Legal and disputes: [email protected]
• Security and account issues: [email protected]

Provider (contracting party) — HYRO TECHNOLOGIES FZ-LLC Company No. FDBC5283 · Licence No. 47034334 Compass Building, Al Shohada Road, Al Hamra Industrial Zone – FZ, Ras Al Khaimah, United Arab Emirates

Platform IP Owner and Funded Trader Entity — HYROTRADER TECHNOLOGIES LTD Company No. 2166693 Intershore Chambers, Road Town, Tortola, British Virgin Islands

EEA Commercial Agent (transitional) — Hyro Finance, j. s. a. IČO 55072275 · VAT SK2121861698 Kopčianska 10, 851 01 Bratislava — mestská časť Petržalka, Slovak Republic

Companion Policies

The following policies form part of these Terms by reference:

• Trading Rules — published on the Platform
• Restricted Jurisdictions List — see §12 of these Terms
• Deposit Return and Retention Policy — see §8 of these Terms
• Chargeback Policy — see §9 of these Terms
• KYC / AML Policy — see §11 of these Terms and the separate detailed policy published on the Platform
• Privacy Policy — published on the Platform
• Affiliate Program Terms — published on the Platform, where applicable
• Funded Trader Agreement — provided at the point of transition to the Funded Trader Phase

Effective Date and Versioning: Version 1.15 — effective 7 August 2026.